Privacy & Security

About This Security and Privacy Statement

This Security and Privacy Statement applies to this Web Site, which is operated by Singpet Pty. Ltd..

We are committed to protecting your privacy. This Security and Privacy Statement explains how your personal information will be treated as you access and interact with the Web Site.

Security of Information

We take reasonable steps to preserve the security of cookie and personal information . If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, this Web Site currently uses 128 bit SSL encryption. If you are in a secure area of this Web Site, your session will be terminated after 15 minutes of inactivity.

Information Collected

We collect statistical information on site activity (eg information on the number of users reading, browsing or downloading information). We cannot identify individuals with this information.

If you decide to complete an online application form, the information that you enter into the online form will only be collected by us if you submit your online application. If at any stage you cancel your application or log out prior to submitting your application, the information you have entered up to that point will be automatically deleted.

Third Party Web Sites should contain their own privacy statements and those third parties are responsible for their own privacy practices.


We use advertising companies to place banners on Third Party Web Sites. These companies use cookies to collect information about you (eg: the server your computer is logged onto; your browser type; and the date and time of your visit) when you use the banner. They also collect statistical information on how you utilise this Web Site, after you use the banner advertisement to enter the site.

The information collected by these companies is generally not personally identifiable information. However, if any personal information is incorporated in information that these companies automatically collect, these companies are required under their arrangements with us to maintain the privacy and confidentiality of that personal information.


We use "cookies" as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customized service and with a more effective Web Site.

A "cookie" is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on Web Sites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

We use cookies for two different purposes. We allocate a cookie to each Internet browser that visits this Web Site. This cookie does not allow us to collect personal information about you. We use this cookie:

  • to allocate an identification number to your Internet browser (but we cannot identify you from this number);
  • to determine if you have previously visited this Web Site;
  • to identify pages you have accessed and Third Party Web Sites you have accessed; and
  • for security purposes.

Most of this Web Site operates by using this type of cookie.

Accordingly, if you wish to make full use of this Web Site, it is required that you accept cookies.

We also use cookies for secure services (that is, an area where you are required to log on) on this Web Site. These cookies are used for a variety of purposes, including for security and personalisation reasons. Cookies used on secure areas are session cookies only - that is, they expire after 15 minutes of inactivity. If your browser is configured to reject all cookies you will be unable to use secure services on this Web Site that require cookies in order to participate. Those services include (but are not limited to) Internet Banking and online applications.

You may still be able to use some information-only pages even if you do not accept cookies.

How we Handle Email

We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.